God of Sports

How GOS achieved 3x Growth in User Engagement with AiSensy

Consistency is Magical

Challenges

Manual Communication for Orders

Handling manual communication for each order was time-consuming and inefficient. At times, the team was unavailable to respond promptly, leading to delays in updates and customer dissatisfaction.

Difficulty in Broadcasting Messages to a Large Audience

Broadcasting updates, promotions, and important information to a large customer base was a huge task when done manually. It was difficult to maintain a personal touch while sending out mass messages to a large database.

Seamless Buying Experience

Customers were facing a disjointed shopping experience due to the lack of a smooth, integrated buying process on the platform. It was cumbersome to switch between multiple tools to complete the purchase, impacting conversion rates.

Manual Communication for Orders

Handling manual communication for each order was time-consuming and inefficient. At times, the team was unavailable to respond promptly, leading to delays in updates and customer dissatisfaction.

Difficulty in Broadcasting Messages to a Large Audience

Seamless Buying Experience

Solutions

How Our team harnessed Whatsapp to boost sales

Automating Order Communication for Real-Time Updates

Implemented automated communication via WhatsApp, ensuring prompt updates for every order. With WhatsApp as the primary communication channel, customers can now receive real-time updates on their orders, significantly improving response times and customer satisfaction.

Efficiently Broadcasting Messages to a Large Audience

WhatsApp marketing automation allowed for sending messages to a larger audience with just a single click. This streamlined the communication process, enabling the team to keep customers engaged and informed more efficiently.

Creating a Seamless Buying Experience

Implemented WhatsApp Commerce, offering customers a seamless, integrated buying experience directly within the messaging app. Customers can browse products, inquire about them, and complete the purchase, all within WhatsApp, leading to improved conversion rates and a more satisfying user experience.

RESULTS

INCREASE IN CLICKS

OPEN RATE

INCREASE IN TRAFFIC