IndustriesGovernment & Public

Citizen-first digital platforms. Built for scale, built for everyone.

We design for the 85-year-old visitor and the 8-year-old student equally - citizen portals, public ticketing, and accessibility-first apps that handle thousands of concurrent users without complexity that excludes. Proven at Mumbai Zoo, CSMVS, and BMC.

Built toGIGW 3.0WCAG 2.1 AASTQCIndia DPDP
citizen.portal
Services · live
1.2M
users
34
services
99%
uptime
AK
RN
MG
Accessibility
WCAG AA
Uptime
99.9%
0+
platforms & portals shipped
0+
years in e-gov & public
0M+
citizens served
0%
uptime SLA
Trusted by teams across regulated, high-stakes industries
SBI PaymentsUPLCSMVS MuseumThe Mumbai ZooMangrove FoundationOneStop NDTEdge CRMGod of Sports
Who we build for

The public bodies we help modernise.

Government is a web of departments and mandates, each with its own compliance regime. We build for every layer of public service delivery.

01
Central & State Departments

Service portals, MIS, and workflow systems that cut queues and paperwork.

02
Urban Local Bodies

Smart-city dashboards, grievance redressal, and citizen apps for municipalities.

03
PSUs & Boards

Secure internal platforms, procurement, and document management at scale.

04
Public Health & Welfare

Scheme delivery, beneficiary management, and field-data systems.

05
Transport & Utilities

Permits, payments, and real-time service dashboards for the public.

06
e-Governance Missions

ABDM, DigiLocker, and India-stack-aligned digital infrastructure.

What we build

Digital public infrastructure, end to end.

Citizen Services & Portals
G2C service portalsGrievance & helpdesk systemsMultilingual citizen appsAccessibility (WCAG · GIGW)
e-Governance Platforms
Permit & licensing systemsDocument & records managementDigiLocker / e-Sign integrationWorkflow automation
Smart Governance
Dashboards & MISGIS & spatial systemsOpen data & APIsAnalytics for policy
Security & Compliance
Aadhaar / eKYC integrationRole-based access controlAudit trails & loggingSTQC-ready hardening
Services we bring to government

The capabilities behind every platform we ship.

→
UI/UX Design

Research-led interfaces your users actually finish.

→
Mobile App Development

Native & cross-platform apps that ship and scale.

→
Web Application Development

Portals and platforms built to scale and stay secure.

→
TicketProX

High-volume public ticketing, booking & entry management.

→
AEO / GEO / SEO

Be found by citizens in Google and AI search.

→
Website Development

Fast, accessible, SEO-ready websites.

Why teams choose us

Built for scrutiny, scale, and public trust.

01
Accessibility by default

Every build meets GIGW and WCAG 2.1 AA - usable by every citizen, on every device.

02
Security cleared for public data

Aadhaar-grade access control, encryption, and STQC-ready hardening.

03
Scale for launch day

Architecture that holds when a scheme goes live and millions arrive at once.

04
Interoperable with India stack

DigiLocker, e-Sign, ABDM, and UPI integrated cleanly.

05
Multilingual from the start

Citizen services in the languages your public actually speaks.

06
Audit-ready always

Traceability and logging built in, so audits never trigger a rebuild.

Standards & practices we build to

Built to the standards public service demands.

Accessibility, security, and traceability are structured into how the system is built - not added before go-live.

✦GIGW 3.0✦WCAG 2.1 AA✦STQC✦ISO 27001✦MeitY guidelines✦India DPDP Act✦Aadhaar / eKYC✦DigiLocker✦GDPR✦SOC 2
Proof in practice

Public platforms that hold up on launch day.

Citizen service portal
1.2M
citizens served
34
services digitised
WCAG AA accessible
GIGW-conformant by design

A citizen portal built for a state-wide rollout.

The problem

Citizens faced long queues and opaque processes, while staff juggled disconnected legacy systems and manual files.

What we built

A unified, multilingual service portal with Aadhaar-based access, workflow automation, and dashboards - accessible, audit-ready, and built to scale on launch day.

What clients say

Trusted by departments that serve millions.

“

They delivered a citizen portal that passed our STQC audit on the first pass and handled launch-day load without a hiccup.

RD
Ramesh Deshmukh
Director · State e-Governance
“

Accessibility and multilingual support were handled from day one. Our citizens finally find what they need.

SI
Sunita Iyer
Joint Secretary · Public Services
“

A rare vendor that understands public-sector compliance as deeply as the technology.

AK
Anil Kapoor
CTO · Urban Local Body
Frequently asked

Public-sector questions, answered.

Do you comply with GIGW and accessibility mandates?

Yes - every build meets GIGW 3.0 and WCAG 2.1 AA as a baseline, validated before go-live.

Yes. India-stack integrations - Aadhaar/eKYC, DigiLocker, e-Sign, UPI - are core to our public-sector work.

We harden to STQC requirements and build audit trails in from the start, so audits do not require rework.

Yes - multilingual delivery is built in, in the languages your citizens actually use.

We architect for peak load so platforms stay stable when a scheme goes live to millions.

Often, yes. We integrate with and modernise legacy systems rather than forcing a full rebuild.

Modernising a public service?

Tell us where citizens get stuck - queues, paperwork, legacy systems - and we will map a compliant path forward.

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