For your Business
Struggling to respond to customer inquiries quickly and losing potential leads?
Finding it tough to deliver tailored experiences that resonate with each customer?
Receiving complaints about delayed responses or lack of instant support?
Losing leads because they find it hard to reach you on their preferred channel?
Struggling to respond to customer inquiries quickly and losing potential leads?
Finding it tough to deliver tailored experiences that resonate with each customer?
Receiving complaints about delayed responses or lack of instant support?
Losing leads because they find it hard to reach you on their preferred channel?
Stop wasting time on repetitive tasks. Automate responses and engage faster, ensuring no customer is left waiting.
Create stunning product catalogs and send updates in bulk to keep your customers informed and engaged.
Dive into your messaging data to uncover trends, refine strategies, and grow smarter with every interaction.
Say goodbye to lengthy forms! Collect feedback, gather insights, and capture useful information directly in WhatsApp chats for faster, smoother customer engagement.
Collect payments effortlessly through WhatsApp using WhatsApp Pay, Razorpay, PayU, and more. Close deals faster and make checkout smoother than ever.
Don’t just sell—build real connections! With WhatsApp Business, create meaningful interactions that turn customers into lifelong partners.
View key metrics like message delivery, engagement, API status, quality rating, and customizable tools for WhatsApp marketing.
Engage with customers in real-time through active, requesting, and intervened chats, with filters, quick replies, and agent assignments.
Access past conversations with filters for easy search, ensuring smooth follow-up and resolution.
Manage customer data, import contacts, and create segments for targeted campaigns.
Plan and send bulk messages with tools for audience selection, template design, testing, and performance tracking.
Automate customer journeys with triggers for welcome messages, reminders, and follow-ups.
Customize marketing with tools for template management, opt-ins, live chat settings, agent assignments, tagging, and analytics.
WhatsApp Business | Email Marketing | Social Media | |
---|---|---|---|
Open Rate | 98% | 20-25% | Varies (5-10%) |
Response Rate | 40-40% | 6-7% | 10-15% |
Conversion Rate | 3x higher | Moderate | Lower |
Average Response Time | <90 seconds | 12-24 hours | Hours to Days |
Customer Preference | 80% prefer WhatsApp | 25% prefer Email | 35% use for queries |
Founder & CEO, God of Sports
WhatsApp Business has completely transformed how we connect with our customers. From sharing product updates to resolving inquiries instantly, it has made communication seamless. Our engagement rates have doubled, and it’s helped us build a stronger community of sports enthusiasts.
Industries in focus
B2B products
B2C products
Co-Founder & Executive Director, Laser Technologies
With WhatsApp Business, we’ve streamlined our operations and improved customer engagement dramatically. Sharing technical insights and guiding clients through our diverse laser solutions has never been easier. It’s the perfect tool to scale globally while staying connected locally.
Industries in focus
B2B products
B2C products
Co-Founder & CEO, Advent
The ability to provide instant updates and support through WhatsApp Business has been a game-changer for Advent. Our clients in the pharmaceutical and chemical sectors appreciate the real-time communication and quick resolutions. It’s an essential part of how we ensure superior service and maintain trust.
Industries in focus
B2B products
B2C products
Director & Editor, Pharma Now
WhatsApp Business has revolutionized how we engage with our audience at Pharma Now. From sharing real-time updates about our latest issues to connecting with industry leaders for interviews, it’s been a game-changer. The automation and instant communication features have helped us stay ahead in delivering timely and relevant content to our readers and partners.
Industries in focus
B2B products
B2C products
06
WhatsApp Business offers insights on:
07
WhatsApp Business (app): Designed for small businesses; includes basic features like catalogs and automated replies.
WhatsApp Business API: Ideal for larger businesses, offering scalability, chatbot support, and advanced integrations.
08
Yes, you can integrate WhatsApp with other marketing tools to streamline workflows and enhance campaigns. For example: CRM Systems, Email Marketing Tools, E-commerce Platforms, Chatbots, Analytics Tools, etc.
09
Yes, you can send bulk messages on WhatsApp using WhatsApp Business API. These allow businesses to send personalized bulk messages to customers who have opted in, ensuring compliance with WhatsApp's policies.
01
WhatsApp Business is a messaging platform designed for businesses to interact with customers. It offers tools like automated messages, catalogs, and analytics to enhance customer engagement and streamline communication.
02
WhatsApp Business includes features like:
Business profiles.
Automated messages.
Product catalogs.
03
High Engagement Rates
Personalized Communication
Instant Customer Support
Global Reach
Interactive FeaturesAutomations
Track Performance
04
Any industry that values direct communication can benefit, including:
Startups: For lead generation and customer support.
eCommerce: For order updates and cart recovery.
Manufacturers: For after-sales support and customer inquiries.
Pharmaceutical: For patient reminders and compliance communication.
05
Yes! The WhatsApp Business API is designed for enterprises, offering features like multi-agent support, high message volumes, and custom integrations.
06
WhatsApp Business offers insights on:
07
WhatsApp Business (app): Designed for small businesses; includes basic features like catalogs and automated replies.
WhatsApp Business API: Ideal for larger businesses, offering scalability, chatbot support, and advanced integrations.
08
Yes, you can integrate WhatsApp with other marketing tools to streamline workflows and enhance campaigns. For example: CRM Systems, Email Marketing Tools, E-commerce Platforms, Chatbots, Analytics Tools, etc.
09
Yes, you can send bulk messages on WhatsApp using WhatsApp Business API. These allow businesses to send personalized bulk messages to customers who have opted in, ensuring compliance with WhatsApp's policies.
01
WhatsApp Business is a messaging platform designed for businesses to interact with customers. It offers tools like automated messages, catalogs, and analytics to enhance customer engagement and streamline communication.
02
WhatsApp Business includes features like:
Business profiles.
Automated messages.
Product catalogs.
03
High Engagement Rates
Personalized Communication
Instant Customer Support
Global Reach
Interactive FeaturesAutomations
Track Performance
04
Any industry that values direct communication can benefit, including:
Startups: For lead generation and customer support.
eCommerce: For order updates and cart recovery.
Manufacturers: For after-sales support and customer inquiries.
Pharmaceutical: For patient reminders and compliance communication.
05
Yes! The WhatsApp Business API is designed for enterprises, offering features like multi-agent support, high message volumes, and custom integrations.
06
WhatsApp Business offers insights on:
07
WhatsApp Business (app): Designed for small businesses; includes basic features like catalogs and automated replies.
WhatsApp Business API: Ideal for larger businesses, offering scalability, chatbot support, and advanced integrations.
08
Yes, you can integrate WhatsApp with other marketing tools to streamline workflows and enhance campaigns. For example: CRM Systems, Email Marketing Tools, E-commerce Platforms, Chatbots, Analytics Tools, etc.
09
Yes, you can send bulk messages on WhatsApp using WhatsApp Business API. These allow businesses to send personalized bulk messages to customers who have opted in, ensuring compliance with WhatsApp's policies.